IT Infrastructure Analyst

Summary of the role:

Management of a technical support team with the following responsibilities:
- Server setup and configuration
- Storage setup
- Network patching
- Server software updates and patching
- User password management
- Monitoring of server room infrastructure
- Application support for perforce and other production management tools
- Backup and recovery processes
- Network configuration (under guidance)

Technical support accountability for:
- Server setup and configuration
- Management of virtualised server environments
- Server software update and patching
- Storage management (SAN, NAS and direct attached)
- Server performance monitoring and remediation
- Management of backup and recovery processes
- Network setup, patching and configuration using Cisco and Ciso alike technologies
- Management and monitoring of network health
- Management of data centre health
- Network and server integrity and security – including monitoring, patching and remediation

Responsibilities:

Primary responsibility is for the day to day management and control of all technical IT infrastructure supporting WWS business.
Management of a team of junior technical analysts
Collaborative working with a team of peers across the European and wider WWS organisation to identify and share best practice
Implementation of infrastructure upgrade projects
Pro-active management and administration of servers, storage and network capacity
Day to day management of infrastructure configuration
Monitoring security and implementing required patches and remediation
Being fully conversant with and following IT and information security policy and guidance
Awareness of business continuity processes, PDITE calling tree and security incident response processes
Ensure that support responsibilities are dispatched in compliance with security policy and within GISP guidelines
Utilisation of formal incident, problem, change and release processes

Experience needed:

3 years experience of server technologies, Windows, Linux and Mac
Management of Active Directory / LDAP and other authentication schemas
Cisco network technology experience
Server hardware technologies
SAN, NAS and storage management technologies
Server backup processes and technology
Infrastructure project implementation experience – up to a budget of 500k
Management of 1 – 6 staff
LAN and building network cabling services
Backup and data recovery processes, management and configuration
Wireless networking
Application support (Perforce and other Studio production tools)

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About Guerilla

Founded in 2000 as the result of a merger between three smaller studios, Guerrilla now employs 130 developers from 20 different nationalities. Its commitment to recruiting, developing and retaining the best talent in the industry make Guerrilla an expert in the ‘expat experience’.

Testimonial

Blake Politeski

Level Designer

To read Blake's testimonial and others, look up the Expats section.

General Application Requirements

How to Apply

To apply for a position at Guerrilla, please click on the link below the desired job opening. You will be required to enter your CV, motivation and, where applicable, your portfolio.

CV

Your CV (resume) should outline your educational and vocational qualifications, your relevant work experience and the software packages that you are familiar with.

Motivation

When applying for employment, the motivation is just as important as the CV. It introduces you to us, and it gives us a first impression of who you are.